COMPLAINTS

NSPI members are required to adhere to assigned standards resulting in superior and professional construction of your swimming pool. Should you not be satisfied with one of our members kindly complete the attached form and the NSPI will assist with mediating the complaint. T’s and C’s apply.

Should you wish to submit a complaint about a non – member, there is a R3000.00 assessment and reporting fee that would be applicable before an inspector is assigned, the NSPI will submit a report with recommendations of correction in order to offer you direction on resolving your complaint.